FAQs
Do I need to register or log in to buy jewelry?
Do you offer a money-back guarantee on your jewelry?
Can anyone buy jewelry from your website?
Can I resell jewelry that I buy from your website?
Can I copy and use your photos to resell the jewelry I buy?
What type of payments do you accept?
Will my order on Jewelry Showdown Live be secure?
Is my information kept private?
Can I buy multiple quantities of the same item at the same time?
How are you able to offer your jewelry at such low prices?
What is the ‘regular price’ I see on each item and how is it established?
Is your jewelry real or imitation?
Can I get my ring resized?
How is my jewelry shipped?
Can you ship to a P.O. box?
How long will it take to get my jewelry?
How do I check the status of my order?
Do you stock multiple quantities of each jewelry item you offer?
How often do you get new items?
Do I need to register or log in to buy jewelry?
At Jewelry Showdown Live, there is no need to register or log in to purchase jewelry. To buy an item on the Jewelry Showdown Live website, simply click the “Buy It” button for the item you desire. Once you click the “Buy It” button, you’ll be taken to a secured Fast-Action Order Form page where you’ll fill out your name, shipping address and credit card information. After you complete this information, simply click on the “Submit” button. If you’re the first person to fill out the order form and click the “Submit” button, then you’ll successfully purchase the item and you’ll be taken to a page confirming that your order has been accepted (we’ll also instantly email you a purchase receipt). If someone else clicks the “Submit” button before you and there was only 1 item remaining, then you’ll be taken to a page notifying you that someone else just purchased the item. For further information, click on the How This Works link.
Do you offer a money-back guarantee on your jewelry?
ABSOLUTELY! Your satisfaction is 100% guaranteed and assured or your money back! Our desire is to make you a happy customer that continues to shop with us for years to come while referring us to all your friends and family. Your satisfaction is our top priority. If for any reason you’re not completely satisfied with your purchase, simply return your item for a full refund. Please see our 100% Guarantee policy for complete details.
Can anyone buy jewelry from your website?
Yes! Jewelry Showdown Live is open to the public so anyone can buy from our website. You do not need to have a store or business license to buy from us and there is no minimum purchase requirement. You can buy jewelry from us for yourself; as a gift; or to resell!
Can I resell jewelry that I buy from your website?
Yes! You can buy jewelry from us to resell in any manner you want! Our prices are so low that many of our customers buy from us simply to resell our jewelry for big profits at online auctions, gift stores, flea markets and on their own websites!
Can I copy and use your photos to resell the jewelry I buy?
Yes! You can copy our photos and use them to resell your items provided that you purchased those specific jewelry items exclusively and directly from Jewelry Showdown Live. Anyone caught using our photos who are not on record for having a valid purchase from us for that specific jewelry item will be in violation of our copyright and can be subject to infringement.
What type of payments do you accept?
We accept payment by any of the major debit or credit cards including Visa, MasterCard, American Express and Discover. We currently do not accept PayPal and we do not accept mail in orders using check or money order.
Will my order on Jewelry Showdown Live be secure?
Absolutely! We use the highest level of SSL encryption security on our website to protect your personal information when ordering so you can feel confident and safe when providing your credit card information!
Is my information kept private?
Yes it is. Your privacy is very important to us so we will never release your email address or ANY of your information to an outside company or source. We truly value your privacy and are committed to keeping it confidential and private - Please see our Privacy Policy for complete information.
Can I buy multiple quantities of the same item at the same time?
Unfortunately we are unable to offer this service since we usually have only one piece of a specific item. Therefore, each item we sell is sold individually. So if you see a piece of jewelry you desire, you should buy it quickly before someone else gets it first.
How are you able to offer your jewelry at such low prices?
Because of our buying power and established connections in getting gold, diamonds and jewelry through liquidations at below wholesale prices, we are able to pass incredible discounts on to you by offering the lowest prices on the web. We can offer these incredibly low prices because most of the jewelry we sell are single item pieces which means once the item is sold, we won’t be able to offer it again. We get exceptional deals on our jewelry due to the fact that most of our items are single item pieces. And remember, the first person to buy the item on our website will get it so don’t delay when you see something you like or someone else might beat you to it!
What is the ‘regular price’ I see on each item and how is it established?
Our regular prices are established using a retail pricing formula we’ve developed that is consistent on all the jewelry items we offer. Although we feel our regular prices offer realistic good value for the items being sold, we make no claims or warranties that the regular price is the certified appraised or replacement value of the item. The regular price displayed on each item is the amount we normally offer the item for when it’s not on sale or discounted. We offer our items at the regular price through our local retail distribution channels and through other online outlets. Whenever an item is discounted or put on sale, we list it on the Jewelry Showdown Live website. So when you see jewelry on the Jewelry Showdown Live website, you know you’re getting the lowest prices on the web!
Is your jewelry real or imitation?
All of our jewelry is of exceptional quality and beautifully designed. You’ll be proud to own any item we offer! Each piece of jewelry we offer is hand selected and makes a great gift for someone special. We specialize in 10k and 14k solid gold jewelry with genuine and authentic beautiful diamonds. We also carry a wide variety of natural and lab created gemstone jewelry. At times, we may carry a small amount of Cubic Zirconia and costume jewelry as well. A full description is provided on each jewelry item we offer and will clearly explain all the specific details of each piece.
Can I get my ring resized?
Jewelry Showdown Live does not resize jewelry for online customers. However, you can take your ring or watch to any local jeweler in your area and have it resized or adjusted at a very nominal fee.
How is my jewelry shipped?
The shipping & handling fee listed on each item is for standard delivery to anywhere in the U.S. and it’s Territories and Canada. All U.S. and Canadian orders will be shipped at our discretion by a carrier of our choice such as Fed Ex, UPS or USPS (by either Standard Ground, First Class and/or Priority). Upon shipment of your jewelry, an email notification will be sent to you providing complete details on the shipment of your package along with a tracking number if available. We currently do not offer alternate shipping options such as Express or overnight delivery service. Canadian customers may be subject to possible custom duties or import taxes when receiving your package. Please consult your local Customs Office if you need information on duties, import fees, regulations and restrictions in receiving and accepting your package.
Can you ship to a P.O. box?
No.We cannot ship to a P.O. box. When purchasing an item, you must provide an actual street address in order for us to ship your jewelry to you. However, we will ship to military P.O. boxes as a courtesy to those brave men and women who serve in our armed forces and protect our country!
How long will it take to get my jewelry?
We usually ship your item within 2-3 business days. U.S. customers usually receive their jewelry within 5-6 days of shipment. Canadian customers usually receive their jewelry within 8-10 days of shipment.
How do I check the status of my order?
Once you submit a successful order, you will immediately be emailed a receipt for your purchase. Once your order is shipped within 2-3 business days, you will also be emailed another notice providing you all the shipping details along with a tracking number if available (a tracking # is provided for most shipments). If a tracking number is provided, you can track your package using that number on the carrier’s website.
Do you stock multiple quantities of each jewelry item you offer?
Not usually. The reason why we can offer you such great deals is because most of the items we purchase are single item pieces. Occasionally we can get an item through a manufacturer offering a continual supply for a limited time, but this usually isn’t the case. So if you see a piece of jewelry you desire, be sure to buy it quickly before someone else gets it first.
How often do you get new items?
We get new items almost daily! New items are constantly being added to our inventory and website so be sure to check back regularly so you can be first to see all our latest and greatest deals!
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